Better Listening Matters More Than Better Arguments
Psychology Today | 11.06.2026 02:33
A senior manager tells her team the company is returning to the office five days a week. Before she finishes, an employee says, "So you don't trust us." She responds: "That's not what this is about. Productivity has dropped, and collaboration is weaker." Another pushes back: "Productivity dropped because we're overloaded, not because we're remote."
