Salesforce acquires AI customer service platform Fin for $3.6 billion
TechCrunch | 15.06.2026 21:34
Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across channels, using live chat, WhatsApp, SMS, phone calls, Slack, and more.
