Unchecked Biases Lead to Unregulated Behaviors

Medium | 20.09.2026 06:02
It was a random, unremarkable shift for my former job at a furniture store. A large portion of the staff was working this day, and we were sitting around waiting for the next customer. At our store, we had a system for who would get the next customer. Our names went on a list in order of our arrival to our shifts for the day. When a customer came in, the first person on the list would greet them and take themselves off the list until their customer left the store.