After blocking Muse, Amazon now lets users text Alexa to help them shop
TechCrunch | 06.11.2026 16:10
Amazon is jumping on the currently most popular bandwagon for interacting with AI agents: texting. The company on Friday said it is launching a feature that lets customers chat with its Alexa AI agent over text messages to help them shop, much like you can with AI agents like Muse or Instinct.
