Employee retention starts with leadership: Why coaching beats managing
SmartBrief | 22.04.2026 00:07
Employee retention has been one of the most persistent challenges across industries over the past several years. We’ve seen this struggle in tech companies and have also spoken with fleet organizations facing operational turnover. According to Gallup, “Manager engagement fell from 30% to 27% in 2024. Young managers and female managers experienced the largest declines. If managers are disengaged, their teams are too. Seventy percent of team engagement is attributable to the manager.”