Smart hospitality: How technology is redefining guest experiences in South Africa
bizcommunity | 26.01.2026 19:53
When South Africa hosted the G20 Summit recently, its hospitality sector welcomed the world and showcased how technology is transforming guest experiences. With its travel and tourism sector projected to have reached a milestone of 1.9 million jobs last year, hotels, resorts, and conference venues are no longer relying solely on service and setting. They’re increasingly powered by intelligent digital infrastructure that connects people, systems, and experiences.
