The Strategic Rise Of Jalusi Tech And The Power Of Learning Before Scaling

StartUp Magazine | 13.02.2026 18:30

The Strategic Rise Of Jalusi Tech And The Power Of Learning Before Scaling. Building a technology company rarely follows a straight line. For Thandiwe Shema, the journey behind Jalusi Tech was shaped by persistence, reinvention, and a refusal to accept that early failure defined her future. What emerged from that journey was not just a managed IT services provider, but a business grounded in learning, independence, and long term vision.

The Turning Point Before Technology

Before entering the IT industry, she built her entrepreneurial ambition through experimentation. Her background in marketing gave her the confidence to pursue ideas, but confidence alone did not guarantee results. Her first venture focused on producing food products from soy milk byproducts. The business did not succeed, largely because she lacked industry specific knowledge.

She later attempted to manufacture personal protective equipment, entering another sector with determination but limited technical grounding. When that venture also failed, the pattern became clear. Vision without practical expertise carried real consequences. Instead of retreating from entrepreneurship, she treated those outcomes as evidence that preparation mattered more than enthusiasm.

Reinvention Through Learning And Skill Building

Determined that her next move would not fail because of inexperience, she committed herself to learning technology from the ground up. Without relying on formal industry pathways, she developed technical knowledge through disciplined self education. That decision marked a defining shift. Instead of chasing opportunity first, she built capability first, creating a foundation strong enough to support long term growth.

This period of reinvention reshaped her identity as an entrepreneur. She was no longer testing ideas without preparation. She was equipping herself with the expertise required to deliver real solutions. The lesson was simple yet powerful. Sustainable businesses are built on competence, not just creativity.

Building A Service Driven Technology Company

When Jalusi Tech emerged, it reflected that disciplined preparation. The company positioned itself as a managed IT services provider delivering enterprise level support to organisations across South Africa. Its offering expanded across web development and hosting, digital tools for small businesses, data centre management, cyber security services, and bespoke enterprise software development.

The business also created employment, growing to a team of twenty people delivering specialised solutions. Each service area reinforced the same promise of high touch engagement and consistent reliability. Rather than offering generic support, the company focused on responsiveness and tailored outcomes for clients of different sizes.

Independence As A Strategic Milestone

A significant turning point arrived after a formative period as a BEE partner within an established firm. That experience provided exposure to industry operations and business structures. In 2023, she chose independence, positioning Jalusi Tech to operate on its own terms. The transition reflected confidence in the capabilities she had built and the systems she had learned to manage.

Standing alone required more responsibility, but it also unlocked greater control over direction and decision making. For entrepreneurs, this moment illustrates an important truth. Partnerships can accelerate learning, but independence demands readiness. Timing matters when stepping forward.

Recognition And Market Credibility

Her leadership received national recognition when she became a finalist in the Emerging Business category at the Business Partners Ltd. Entrepreneur of the Year Awards. The acknowledgement reflected more than growth. It signalled that consistent service delivery and strategic positioning had earned credibility within the broader entrepreneurial landscape.

Purpose, Legacy, And Identity

The company name carries personal meaning, formed from the names of three of her sons. That choice reflects a long term perspective that extends beyond immediate revenue. It connects the business to family, continuity, and legacy, reinforcing the idea that entrepreneurship can be both economic and deeply personal.

Lessons Entrepreneurs Can Apply

Her journey offers practical lessons for anyone building a business. First, failure is not final when it becomes a source of information. Second, knowledge reduces risk. Investing time in learning before scaling operations can prevent costly missteps. Third, credibility grows through consistent service rather than bold promises alone.

Another lesson lies in strategic patience. She did not rush to independence until she understood the industry environment. Entrepreneurs often feel pressure to move quickly, yet preparation creates resilience. Finally, building a team multiplies capability. Growth becomes sustainable when expertise is shared rather than carried alone.

Today Jalusi Tech stands as proof that reinvention guided by knowledge can reshape opportunity completely.