The Health Care Empathy Dilemma

Psychology Today | 27.01.2026 06:15
Dan, a 71-year-old retired pilot, was recuperating at home after experiencing an ischemic stroke. Depressed and living alone, he described feeling comforted by the health care team that visited his home during his rehabilitation. With tear-filled eyes, Dan shared, “Susan (his nurse) sat and listened to my stories and feelings like she deeply cared. I swear she healed me as much, if not more, than the medications.”