How to Solve One of the Most Expensive Problems in Employer Healthcare

Harvard Business | 11.03.2026 19:05
In 2019, Monte Leifheit, a warehouse operator at 3M, noticed his left eye was bloodshot and swollen. What began as a minor irritation turned into a yearlong medical odyssey marked by the lack of a diagnosis, ineffective treatments, and compounding side effects—all while costs escalated.