Meta says it's fixing its broken support system, with the help of AI
Engadget | 05.12.2025 01:53
If you've ever had something go wrong with your Facebook or Instagram account, then you probably have a good idea of just how frustrating the support process can be. The company's automated processes are so broken that some people have found that suing Meta in small claims court can be a more reliable way of getting help from the company.
