Shame shuts leaders down. Why a pep talk can’t work
SmartBrief | 25.09.2026 22:38
A vice president misses a deadline and spends the week avoiding her team, convinced she is not cut out for the role. A second vice president misses the same deadline, feels sick about the specific decision that caused it, apologizes and fixes the process. Both feel bad about the same failure. Only one of them recovers.
