CapeTown ETC | 09.06.2026 14:00According to the National Financial Ombud Scheme’s (NFO) 2025 annual results, OUTsurance recorded an impressively low overturn ratio of just 3%, its best performance in the past ten years and the best overturn ratio in the industry for 2025. Supporting this standout performance, OUTsurance also achieved a referral rate of 0.77 per 1 000 claims, improving on its previous best. These results highlight a consistent commitment to fair claims outcomes and exceptional client service.
