THE FUSE

Management plays a major role in influencing the tone in their work setting. This is especially meaningful with regard to recognizing, preventing, and managing anger in the workplace. As such, all supervisors can benefit from developing understanding, awareness, and skills for effectively dealing with such anger. This is as true for experienced supervisors as it is for employees newly promoted to a managerial position. And, it is as true for the corporate office as it is in a school system, medical center, or factory. Understanding begins with learning some key facts about anger.