Financial ombud claws back R60m and warns of reckless borrowing

Daily Maverick | 16.12.2025 03:58
The lead ombud for the National Financial Ombud Scheme’s (NFO’s) Banking Division, Nerosha Maseti, confirmed that the division recovered more than R60-million in 2025. While the majority of refunds were returned to consumers in fraud-related cases, the NFO’s recommendations extended beyond monetary compensation.